We believe a good life means striving vigorously towards difficult goals that are personally meaningful and challenge us to become the best version of ourselves. We are uncomfortable with stasis and constantly seek to improve. We value colleagues who inspire and motivate us.
We believe that citizens deserve effective and transparent government, and that good technology products are necessary to advance this goal. We take pride in building products that benefit society. Given our position, we have a special responsibility to do excellent work and to prioritize the public interest in our decision-making.
We believe small teams of exceptional people can do great things. We only hire people who are among the top 1% at what they do, and we hold each other to this same standard.
We believe that people are inherently fallible, and what matters more than avoiding mistakes is how we respond to them. When we make a mistake or are unsure, we own it fully. We actively solicit criticism and feedback from others in order to improve.
We believe that it’s important to be direct with each other because doing so builds trust, respect, and empowers people to make better decisions. We are proactive about sharing our thoughts and feelings, especially when it may be uncomfortable. We praise great work generously, and share constructive feedback calmly and empathetically.