Who we are

• Strivers.
  • We are uncomfortable with stasis. We believe a good life means striving vigorously towards difficult goals that challenge us to realize our full potential. We value colleagues who inspire and motivate us to level up. We seek and value feedback from others.
• Service-oriented.
  • We believe that citizens deserve effective and transparent government, and that great software is essential to achieve this goal. Given the impact of our work, we have a special responsibility to do excellent work and to prioritize the public interest in our decision-making.
• Exceptional.
  • Achieving great things requires small teams of exceptional people. We only hire people who are among the top 1% at what they do, and we hold each other to this same standard.
• Curious.
  • We seek an uncommonly deep understanding of the world around us. At work, we recognize that our understanding of our crafts, our users, and our colleagues is never finished.
• Supportive.
  • We are intense about our work and mission, but we have each others’ backs and are supportive. We do whatever we can to advance our mission and help our colleagues regardless of what’s in our job description.

How we work

• Users first.
  • We optimize for user experience, even when it won’t scale or lead to maximum short-term profits.
• Own our goals.
  • We set and own ambitious goals where the path to success is unclear. We are creative, tenacious, and resourceful about finding a way to win. We maintain a constant pulse on goal attainment, especially when we fall behind.
• Communicate clearly.
  • We over-communicate and prioritize clarity, simplicity, and directness. We write things down and publicize them to improve our own thinking and to ensure critical information can be retrieved by anyone, at any time. ‣
• Insanely productive.
  • We produce outlier output by working hard, moving quickly, and by making it a priority to do a small number of important things well. ‣
• Joyful warriors.
  • Working at a fast-growing startup can be challenging and messy. We keep a positive attitude and find joy in problem solving. We prioritize taking care of ourselves in order to bring our best each day.